Contact
Support mailbox: support@shimaumaservices.co.jp
Subscriptions, cancellation, and refunds
App Store / Google Play subscriptions are managed or canceled in the store account used to start Archive. Deleting your account does not stop store billing by itself. Refund details are on Refund.
What helps us reply faster
- App Store or Google Play purchase channel
- Purchase date and amount for billing issues
- Device model and OS version
- Screenshot or exact error message when available